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Operational Manager – Pepperpot Centre



Closing date for applications: 20 October 2023


The Pepper Pot Centre is looking to recruit an experienced Manager


Role: Operational Manager

Hours: Full time

Contract length: Two-year, fixed term   

Salary: £45,000

Report to: Board of Trustees

Location: 1a Thorpe Close London W10 5LX

About Us

The Pepper Pot Centre is a vital, Caribbean community resource for the over 60s in Kensington & Chelsea and neighbouring Boroughs,  seeking to combat discrimination, isolation, depression and loneliness and help our members to take charge of their lives and  live in a healthy and independent manner.

Having formally opened our doors in 1981, we are a meeting place for older and retired members of the community and a day centre that provides a balanced Caribbean meal, recreational and cultural activities and lots more. In 1976 & 2006, the Pepperpot Centre was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a full-time Manager to join our team for a two-year, fixed term contract.

About the role

This is a great opportunity for a proactive and community-focused individual with a strong grasp of the needs of older people from Caribbean backgrounds and other BME communities to take an exciting step in their career by joining our organisation.

We are looking for an experienced Manager to join our team to lead the work and activities of the Pepper Pot Centre (PPC), providing overall strategic management, taking ownership for the overall performance of the organisation and reporting to the Board of Trustees.

Our new manager will supervise the planning and delivery of our menu of services and activities designed to combat and prevent isolation, loneliness and depression amongst our Caribbean and other BME elders. They will work closely with our partners including Royal Borough of Kensington & Chelsea, Global radio, Sky, National Lottery, Nandos, Brand Museum, Age UK, Open Age and others.

Specifically, you will:

  • Lead, develop and manage the existing team to achieve the organisation’s core aims and objectives.

  • Ensure the proper management and administration of the organisation, including any statutory or regulatory requirements.

  • Exercise overall financial control, including managing our  accounts and ensuring that the Board is provided with detailed information on budgets, cash flow, and  the financial performance of the Charity. 

  • Work with our social support to provide an effective level of marketing and promotion that will encourage and attract new members to join the Centre. 

  • Work with the staff to receive and take actions on referrals made to the Centre by the community, statuary, voluntary and other organisations. 

  • Represent the Charity at external meetings, seminars and conferences and develop new links with external partners and potential sponsors.

  • Maintain the fundraising structures and partnerships to ensure the centre’s long-term financial sustainability.

  • Produce written reports for the Board of Trustees and our sponsors.

  • Adhere to PPC’s internal administrative protocols and procedures, including the Finance Procedures, Equal Opportunities, Health and Safety and Data Protection policies.

  • Take on such additional tasks as may be agreed with the Board.

About you


  • Understanding the essential needs of older people from Caribbean backgrounds and other BME communities and a commitment to working closely and actively with these groups

  • Ability to articulate a clear, inspiring and well-defined vision and lead colleagues to achieve it.

  • Proven success in managing and growing an organisation.

  • Good financial acumen, including budgeting

  • Good organisational skills with a methodical approach to working on several tasks simultaneously within agreed deadlines.

  • Effective communication and interpersonal skills with the ability to communicate effectively with a wide range of people at all levels.

  • Good Word Processing (Microsoft Office) and IT skills with some experience of using social platforms.

  • High level of written and research skills with the ability to draft letters, invites, reports etc.

  • Able to work outside normal working hours on as required e.g. evenings, weekends etc.


  • A full, clean driving licence.

  • Experience of working with a management committee.

  • Some knowledge of the Statutory and Voluntary sector.

Application Process

Closing date for applications: 

The application deadline is Friday 20 October 2023 when applications will be reviewed.  However, we reserve the right to close the application early.  An early application is strongly recommended.

To Apply

If this job excites you, if you are seeking your next challenge as an Operational Manager please apply via the link to the website below.

We look forward to receiving your application.  Please send your application to: 

 The Pepper Pot Centre is a registered charity in England and Wales (297952). Registered as a Company limited by guarantee in England and Wales (2178605).

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